Bookings in messages
A client writes "is there a place?", you check the schedule and reply. Three times a day.
Online booking for clients
Clients sign up themselves for what you open
You decide which classes are open to self-booking. The client sees free places, signs up, goes onto a waiting list if needed and can cancel according to your rules.
By default no class is open to self-booking. You open selected sessions, groups or class types. The public enrolment form works independently.
By default nothing is open. You turn it on for a session, a group or a class type.
Everyday friction
What costs time when people book by phone?
The last place
Two people ask for the same place, and the waiting list exists only in the front desk's head.
Last-minute cancellations
There are no clear rules, so every cancellation is a separate conversation.
How Create Progress Studio helps
Booking with your rules
Opt-in per class
You open a session, a group or a class type to bookings. The rest stays for the team only.
A waiting list
When places run out, a client with a pass joins the waiting list. Leaving it takes one click.
Cancellation with a deadline
Free cancellation until a set hour. A late cancellation can use up an entry from the pack.
Applications from new people
The public enrolment form takes applications, and you handle them in the panel.
Self-booking is meant to relieve the front desk, not to take away your control of the schedule.
Schedule and client panel
You build the schedule, the client chooses from what you open
The schedule and the packs stay under your control. The client gets a convenient way to book and cancel.
FAQ
Questions before you start
Can a client sign up for any class?
No. The client sees only what you open to booking. By default no class is open.
Does booking require a pass?
You can require an active pass or allow taking a free place without one. The waiting list is available with a pass.
How do I turn on self-booking?
You open a session, a group or a class type to bookings. Until you open something, clients cannot book on their own, and the schedule stays under your control.
Start with the process that costs you the most time today
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